General Terms & Conditions

General Terms & Conditions

These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website https://soccerplanettx.com ('the Website') and your relationship with:

Soccer Planet TX LLC (trading as https://soccerplantettx.com) whose registered office is at Parks At Arlington, LLC 3811 South Cooper, Suite 2050, Arlington, Texas, 76015.

('we', 'our', or 'us'). Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.

1. Agreement

By using the Website you agree to be bound by these Terms.

2. Amendments

We reserve the right to:

Update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.

3. Clarifications

All of our products are replicas and are for entertainment purposes only. These articles do not contain pieces or parts from the companies that the clubs hire or from the referred brands.

If you wish to purchase an original product, please contact an authorized establishment.

Soccer Planet Tx LLC is not responsible for what customers say or do about these products. We are not trying to compete with any company.

The acquisition of any of our products includes the acceptance that they must not be sold or shown to third parties as if they were original articles.

4. Registration

You warrant that:

The personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity.

The products purchased on this site are for private and domestic use only and are not for re sale.

You will notify us immediately of any changes to the personal information by e-mailing our customer service representatives at: store.sptx@gmail.com

5. Privacy Policy

We will treat all your personal information as confidential and will only use it in accordance with our Privacy Policy.

When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.

6. Protecting Your Security

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.

We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.

By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

7. Compliance

The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:

  • Any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and

  • Any material which is defamatory, offensive or of an obscene character

8. Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.

9. Third Party Links

As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites or for any damage, loss or offense caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

10. Orders

All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.

Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorized access to any data provided by you when accessing or ordering from the Website.

The products sold on the Website are not for re-sale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

We operate a 30 day policy in which we ask you to please make contact to let us know that your order has or has not arrived. Please contact us before the 30 day window with any deliverability issues otherwise we cannot trace this item and are unable to offer you a refund or replacement.

Deposit Items certain high value items are not readily available from stock and require a production order to be placed on the supplier. Such items are identified on our Websites as pre-order items. In order to secure supply of these items, prior to confirmation of your order we will require you to pay a deposit of the total order value. When ordering such items you agree that the expected delivery date can be variable. We will keep you informed by email of expected delivery times which in certain circumstances may be up to approximately twelve weeks.

11. Cancellation Rights

Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. If you wish to cancel a contract pursuant to this clause 11 then please see our Returns Policy for further details of how.

12. Price and Payment

Sales Tax, where applicable, will be added to your order at checkout.

If your delivery address is outside of the United States of America you may be subject to import duties and taxes, which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.

Please note that cross border shipments may be subject to opening and inspection by customs authorities. are deemed to be the importer of all goods we dispatch to you and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.

Payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a credit card a pre-auth value of $0.01 will be held against the card until the card issuer validates the payment.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 10, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorize payment to us we will not be liable to you for any delay or non-delivery.

If your credit or debit card payment is not processed successfully for any reason, we reserve the right to reattempt to process payment within 48 hours. In the event that the payment is still unsuccessful, we will give you at least 48 hours’ notice in advance of any further reattempt to process payment by sending an email to the email address you have provided to us. If you do not want us to reattempt to process payment, you must cancel your order in advance.

You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.

We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, among other things, may include terms relating to your eligibility to use them and a maximum order value.

Please familiarize yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by contacting our customer service department through the account section.

13. Eligibility to Purchase

To be eligible to purchase goods on this Website and lawfully enter into and form contracts on this Website under United States of America law you must: If an individual, be 18 years of age or over; and register your real name, address, phone number, e-mail address any other details requested. By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorize us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorization and to authorize individual purchase transactions.

14. Intellectual Property

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors you may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify copy or distribute or use for commercial purposes any of the materials or content on the Website.

15. Limitation of Liability

Notwithstanding any other provision in the Terms, nothing in these Terms: affect or limit your rights as a consumer under USA law; or will exclude or limit our liability for death or personal injury resulting from our negligence.

The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. You must bear the risk associated with the use of the Internet. Whilst we will try to ensure that material included on the Website is correct, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can.

In particular, we disclaim all liabilities in connection with the following:

Incompatibility of the Website with any of your equipment, software or telecommunications links

  • Technical problems including errors or interruptions of the Website

  • Unsuitability, unreliability or inaccuracy of the Website and failure of the Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without Limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Website.

16. Severance

If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforce ability of any remaining provisions of the Terms.

17. Waiver No waiver

By us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

18. Entire Agreement

These Terms form the entire basis of any agreement reached between you and us.

19. Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of United States of America, Texas State and the Arlington city, where any disputes will be decided only by the United States of America courts.

20. Returns

To ensure the best level of service to you and our customers, we offer a return policy in the event that you are not 100% satisfied with your products. Please follow this returns procedure, otherwise we will not be able to replace the product or refund your money. Neither will we be responsible nor will we be able to proceed to the replacement/refund of products affected by circumstances beyond our control. This includes damage and negligence upon receipt of the product, products stored in extreme weather conditions of temperature that may affect the items - products melted, stuck, altered in shape or damaged by third parties.

If you wish to return an item for any reason, please notify us within 48 hours of receipt. Please contact us to complete the return, informing our Customer Service team of your order number, the item to be returned and the reason for the return.

We will provide you with a unique return authorization number as well as the address to which you have to send it. You will need to wrap the item securely, including:

• Order number

• Return Authorization Number

• If you want replacement or refund.

• Reason for returning the item

Returned items must be in their original state, packaging and condition, including a copy of the invoice and proof of shipment.

Once the items are received, they will be reviewed and the refund of the price and shipping costs approved, if applicable. We cannot issue refunds for items that are simply unwanted. Refunds/exchanges will only be offered on clearly defective items from the moment they were dispatched by us.

If for any reason the club, at any time during the season, decides to make any changes to the players' numbers, Soccer Planet TX LLC will not be responsible for the names and numbers sold that affect such changes. Therefore, we will not be able to accept any type of change or return.

21. Reviews

By writing a review, you as a user grant us and any member of Soccer Planet TX LLC the right to use, reproduce, modify, adapt, translate, create derivatives, and display such content by any means and anywhere in the world, non-exclusive, royalty-free, perpetual, irrevocable and subject to license.

You also grant us and any member of Soccer Planet TX LLC and its sub-licensees the right to use the name entered in connection with such content if they so choose. You also agree to waive your right to be identified as the author of said content and the right to object to the derogatory treatment of such content.

22. Discount codes and offers

Discount codes or current promotions that are valid throughout our Website do not apply to the following products or categories and cannot be used in combination with other promotions, discounts or offers, except as otherwise indicated:

• Products in reserve.

• Packs or special orders.

• Limited edition products and collections.

• Subscriptions.

• Products on sale, discounted or on sale.

23. Gift Offers

23.1 In those promotions where we offer a gift with a product, we will only offer one gift per transaction (regardless of the number of products purchased). The gift is subject to availability, and we reserve the right to substitute the gift for another of the same value.

23.2 In order to facilitate the provision of a gift, we may sometimes need to display the gift on the page at a nominal value. For the avoidance of doubt, it is not possible to 'purchase' such a gift without purchasing the product to which it is associated. Any attempt to 'purchase' such product separately will be canceled (invalidating any type of automated message you may have received regarding the order). In the unlikely event that such a gift is sent, you will be obligated to return the gift.